Every customer is a priority at Magna and we try to make sure that is understood from the time we begin a working relationship. Though it is disappointing when a customer decides to experiment with other providers,
we take great pride in welcoming them back to a great experience.
With more than 40 years in this business, it’s no surprise that eventually customers change things internally. And every once in a while, they might try to rethink purchasing or other processes. No fault of ours, this can sometimes lead to us losing an account, and nobody likes that, but it gets better…
In many cases, we have been fortunate to maintain a solid customer base. That’s not to say we haven’t earned that. In fact, with quality, professionalism and a commitment to excellent customer service, we have always had quite a few customers return to us after experimenting with other companies. Though it’s never fun to see a customer leave, it makes things a lot better when they return to Magna to get things back on track.
Thank you to all of our loyal customers.
